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ID Spice Company Spice Warehouse - Terms & Conditions (Powered by CubeCart)
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Products: 202
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Prices: South African Rand
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Terms & Conditions

  

  1. Prices quoted on the website is excluding VAT per case. The pack and case size is indicated with each product (e.g. 12x200g). A case cannot be broken and orders will only be accepted for a case or cases of each product.

 

  1. This website is meant for trade sales only. A trade sale is a sale made to a person/business who has the intention to resell to the general public. VAT will be added to the final invoice at the prevailing rate.

    

  1. The minimum order for free delivery is R1000 in the Cape Town metropolitan area, R1500 in the Western Cape and Eastern Cape and R2000 in all other provinces. If your order does not qualify for free delivery a delivery charge will be quoted before we proceed with the order.

    

  1. All orders must be paid before they are dispatched. We accept credit cards (Master, Visa, Diners) and direct deposits or transfers. If a cheque is deposited the order will be held until the cheque has cleared.

    

  1. Any invoice exceeding R 1000.00 will require a VAT number for the customer to be able to reclaim the VAT.

    

  1. Where ID Spice Company offers free delivery it is your responsibility to make sure the consignment is in good order and the boxes are without defect. We cannot claim from the insurance if you do not make a note on the waybill of any damages.

    

  1. Orders are shipped on a 12-24h basis if the payment is in order. We do not guarantee shipping times ever. We will always to our best to expedite shipping where possible, but many factors influence the ultimate delivery time.

    

  1. We do not accept any returns. When a product is ‘defective’ we will replace it at our cost. A product is not defective if the taste and colour vary slightly, because spices is an agricultural product and varies from season to season. No returns will be excepted for expired stock or stock that is not selling. If you are unsure what items will sell in your store, consult with our marketing department before placing an order.

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